Advocate Marketing Software Solution | Promoto

Drive
  • Advocacy.
  • Reviews.
  • Referrals.
  • NPS.
  • Case Studies.
  • Engagement.
  • Blogs.
  • Feedback.
Be a hero.

Simple, Intuitive & Powerful B2B Advocacy Platform.

Take your customers though a well crafted Promoter journey.

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Rank all your customers. Engage with the perfect top set to drive your advocacy program
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Predictive Analytics identifies biggest fans with the highest influence and maximum engagement

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Get the big picture on customer engagements in seconds.
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Track NPS
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See who is engaging and what Activities are effective

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360 degree customer view. Know your relationships level like never before.

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Craft a custom Promoter journey that makes sense for your customers.
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Assign the needed engagement score for each stage of the Promoter journey. Follow the data driven & automated approach to create Promoters.

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Embed tracked and scored customized Call-to-action (CTA) right within the messages.
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Personalize messages to drive relationships.
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Create engaging activities complete with landing pages, forms, CTA and personalized messages using a simple yet powerful design wizard.

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Track every event for every customer in real time. No guess work, create Promoters the data driven way

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Advocacy Portal that gives the true VIP treatment to your customers. Customers access all activities through a single personalized portal and/or through emails.
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Engage with activities, deliver value and build relationships.
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Display complete profile including current stage, score, badges earned right on the Advocacy portal dashboard.

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Leaderboard and Gamification keep up both excitement and urgency for actions
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Rewards that truely motivate by building personal brand.
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Customer friends right within the Advocacy portal to drive one to one advocacy

Rank & Identify Advocates

Rank all your customers. Engage with the perfect top set to drive your advocacy program.

Build real relationships

Get the big picture on customer engagements in seconds.

Know your customers

360 degree customer view. Know your relationships level like never before.

Promoter Journey

Assign the needed engagement score for each stage of the Promoter journey. Follow the data driven & automated approach to create Promoters.

Activity

Create engaging activities complete with landing pages, forms, CTA and personalized messages using a simple yet powerful design wizard.

Data driven advocacy

Track every event for every customer in real time. No guess work, create Promoters the data driven way

Predictive Analytics finds hidden fans and influencers among customers

Kickoff your Advocacy Program with confidence.

Promoto’s Predictive Analytics model discovers the hidden brand advocates and influencers. This unique ability to predict Promoters keeps the guessing out of the job. It gives your brand a huge lead at the starting point of your journey to find promoters. Without this, you would be left looking for needle in a haystack.

Promoto hides all the complexity of the data science algorithms behind it and produces simple scores for each of your customer.

Advocacy Marketing mind set

Promoters are ‘created’

Customers go through a journey from being a stranger to becoming a customer. Promoters have a similar journey from being a customer to converting into a devout promoter.

Never ‘Un-build’ relationships

Its common to have multiple managers and representatives to be in touch with a prospect pre-sales. But once the customer is acquired, the ball is dropped in most cases. We built Promoto, so that you never ‘un-build’ relationships.

Rename ‘Closed Won’ to ‘Relationship Started’

Its ironic that we stop once we win a customer, lock the opportunity as “Closed Won” and move on. At Promoto, we believe that this is the point where both sides have just committed to starting a new relationship. This is the moment a “Promoter Journey” has started.

Motivation goes beyond gifts

Its high time we understood what really motivates B2B leaders. Applying consumer space discounts & gifts doesn’t quite cut it anymore. Personal branding, influence and networking are some of the most effective yet under-utilized rewards.

This can be you 🙂

Get a handle on customer relationship.

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Hungry for more?

Kayako
Traditional support is transactional and event based - resulting in a fractured customer experience. What comes after these emotionless interactions? Ability to create advocates out of customers. Promoto empowers customer focused teams to leverage a great Customer Service experience to drive Advocacy. This makes customer support teams central to driving the growth by building relationships with customers. Promoto’s amazing at identifying Promoters using Predictive Analytics and truly helps drive customer advocacy.
Varun Shoor, CEOKayako
QDC
I found Promoto to be most mature in its approach and vision for driving advocacy among customer. Its concept of Promoter Journey is unique to Advocacy space. At QDC we use Promoto's to engage with our SaaS customers and for the first time we are doing planned engagements with our existing customers. I will recommend it as a platform for Advocacy Programs.
Vivek Saini, Head Of Customer SuccessQDC Software
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